• The student record system and associated support systems
• Planning and reporting processes
• The maintenance and development of policies and procedures for academic regulations
• Student complaints
• Governance and the management of the University
• University Calendar
• Graduation ceremonies
The Department is split into different Units:
The Collaborative Partnerships Unit (CPU) provides oversight of collaborative partnership relationships, giving initial advice on developing a partnership and advising on existing partnerships. The Unit is a ‘one-stop-shop’ for partners and the conduit for communication between partners, faculties and Academic Registry. The CPU maintains oversight of quality and operational procedures for all collaborative provision, including institutional approval, course approval, monitoring and review processes and recognised teacher status approval. The Unit also manages the setting up of and changes to partnership contracts. The CPU has overall responsibility, on behalf of Academic Board, for the University’s Framework for the Management of Academic Standards, Quality Assurance and Quality Enhancement ; Section B: Collaborative Provision.
The Planning and Reporting Unit is responsible for statutory reporting to external agencies, manages a large number of planning and reporting processes and are heavily involved in the development and support of the student information data warehouse. The Unit produces several Enrolment Reports each year and has a pivotal role in student number planning, calculating student intake and credit target data to support the University’s planning and budgeting cycle.
The Unit is currently working with colleagues in faculties and departments in developing an Information Digest. In addition, the Unit is responsible for managing the franchised college targets and invoicing, in partnership with the Collaborative Office.
This Unit takes responsibility for the analysis, documentation and enhancement of academic and student administration business processes and procedures, working closely with colleagues on the IT side to ensure processes and procedures are supported by the student management systems.
The Unit manages quality assurance for academic provision, including policy and regulation development, student case work such as academic appeals, fitness to practice and disciplinary offences, external examiners and management of course and module data on QuercusPlus. It is responsible for providing support for the management of the University’s devolved quality assurance model, including the validation and review of new and existing provision, annual monitoring and the approval of collaborative arrangements.
The Office also supports the formulation and dissemination of policy and regulatory decision making in the University and acts as the focal point for contact with the University’s collaborative partners throughout Wales and beyond.
The Secretariat provides support for the governance and management of the University through administration of the Board of Governors and the Academic Board and their respective committees. The Secretariat is also responsible for the following areas:
Nominations for the Conferment of Honorary Awards
The Student Records and Logistics Unit manages all current student records and the university’s archive. It acts as the university’s liaison with the Local Authorities and Student Loans Company (SLC) to ensure that the services provided by the SLC are efficiently and effectively supported. The unit also compiles the university’s teaching timetable, schedules and manages the examinations and graduation ceremonies.